Factors Causing Visitor Vandalism in Functional Design City Parks Facility Products (Surabaya-Indonesia)

Abstract

This study attempts to study how the design of City Park facility products can influence vandalism intentions. The method is carried out in two stages, namely observation of product damage and a qualitative survey of visitors and park managers. Researchers align the damage audit process through the product design functionality approach from Function-Behavior-Structure (FBS), namely the functional safety theory of a product design applied to the audit of three types of products, namely amenities, physical support, and aesthetics. This study was conducted in a comprehensive tropical city park in the city of Surabaya, namely the Surabaya Zoo (KBS) and the Bratang Surabaya Park. The results show that there is an influence of unsafe and functional design with the intention of visitor vandalism.